Switching Providers

1. Switching Broadband Providers
2. What is Migrating?
   1. Migrating from Cable Broadband to ADSL Broadband
   2. Migrating from ADSL Broadband to Cable Broadband
   3. Migrating to another DSL provider
3. What is a Migrations Authority Code (MAC Code)?
   1. Obtaining your MAC from your Existing Provider
   2. Receiving your MAC from your Existing Provider
   3. Passing on the MAC to the New Provider
   4. Customers' Rights and Obligations
   5. Service Providers Covered by the Code
4. What is Transferring?
5. What is Upgrading?
   1. Upgrading with your Current ADSL Broadband Provider
   2. Upgrading your Connection BUT Changing to a Different ADSL Provider
   3. Upgrading your Cable Broadband Connection
   4. Restrictions
6. Broadband Service Provider Migration Code of Practice